Welcome to toohfa.in⁠

We are committed to delivering your handcrafted and heritage collections safely and on time. Every order is packed with care to protect the artistic and delicate nature of our products.

Order Processing

• Orders are usually processed within 1–3 working days after payment confirmation.
• Custom handmade or personalized products may require additional preparation time depending on the artwork and design process.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Timeline

Estimated delivery timelines may vary depending on the delivery location:

• Metro Cities: 3–7 working days
• Other Cities & Towns: 5–10 working days
• Remote Areas: 7–14 working days

Delivery timelines are approximate and may occasionally vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping offers may be available on selected products or order values.

Order Tracking

Once your order is shipped, tracking details will be shared through:

• Email
• SMS or WhatsApp (if applicable)

Customers can track their orders using the provided tracking information.

Packaging Standards

At Toohfa.in, we understand the value of handmade and heritage products. Every item is securely packed using protective materials to ensure safe delivery and minimize transit damage.

Delayed Delivery

While we strive to deliver orders within the estimated timeline, delays may occur due to:

• Courier partner issues
• Natural conditions or weather disruptions
• Festival rush or high-demand periods
• Incorrect shipping information provided by customers

We appreciate your patience and support in such situations.

International Shipping

Currently, international shipping availability may vary depending on product type and destination. Customers can contact us directly for international order inquiries.

Incorrect Address & Delivery Attempts

Customers are requested to provide accurate shipping details while placing orders. Additional shipping charges may apply for re-delivery attempts caused by incorrect or incomplete addresses.

Contact Us

For shipping, tracking, or delivery-related support:

Email: support@toohfa.in
Phone: +91-95171-66896

Toohfa.in — Delivering Handmade Heritage with Care & Trust.